Facilitating Remote Design Workshops

Nielsen Norman Group

Lessons learned from facilitating over 100 remote design workshops

Speaker:  Shipra Kayan

Remote Design Sprint Facilitator, Independent Consultant

Even though remote work has been on the uptick over the last decade, now, many teams have moved to distributed work by necessity, and are facing some challenges with converting in-person workshops into digital endeavors.

Shipra Kayan will share her methods and tools for ensuring remote design workshops are both engaging and productive. This seminar will provide tools and techniques both for experienced facilitators and those new to running design meetings.

You will learn:

  • How to overcome common challenges with remote workshopping
  • How to plan a successful remote workshop, including setting participant expectations to minimize technical issues
  • Common remote workshop tools, tips, and tricks
  • How to engage participants and read the room when running a remote design workshop
  • How to be inclusive and make sure every voice is heard
  • How to effectively timebox conversations and come to a decision

Topics Covered

What is facilitation

Why it is important for UX designers to facilitate conversations at work.

Planning a design workshop

  • Crafting the agenda
  • Setting up your remote tools
  • Pre-meeting emails
  • Ground rules for the meeting

Methods for engaging participants

  • Gauging participant engagement while facilitating remotely
  • Running helpful breakout discussions
  • The value of engaging physical senses while remote

Examples of remote design activities

  • Ice breakers
  • Problem framing and synthesizing
  • Sketching and ideation, especially with non-design stakeholders
  • Brainstorming and converging

About the Speaker

Shipra Kayan has been a UX strategist for more than 15 years and has facilitated more than 100 remote design workshops. Most recently she was UX Director at Upwork, leading the company’s transition towards embracing design thinking and design sprints as part of the product development process. She now helps distributed product and design teams collaborate effectively by facilitating design studios and sprints.

Available to stream instantly
Watch link provided after purchase
  • Online Seminar

  • Duration
    1 hour
  • Included in purchase
    Streamable video + PDF of slides
  • Valid for
    1 person (or conference room)
  • Recorded
  • Online Seminar
  • Duration1 hour
  • Included in purchaseStreamable video + PDF of slides
  • Valid for1 person (or conference room)
  • Recorded06/2020
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Facilitating Remote Design Workshops

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You'll be charged US$99.